Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Value for money

My mom found out she had Stage four lung cancer and it was terminal. My mom lived on social security and did not have the money for the prescriptions her doctors were writing.

She found out about select care and signed up. She was hospitalized at the time in her packet came to my house . My mom passed away two days after leaving the hospital and never opened the packet . We called to cancel they select care and they said to send the packet back, we did but they took out for a month knowing my mom was no longer alive.

So they initially took out $360 after knowing she wasn't going to be using there services took out another $ 240 And they did nothing for my mother . Every time I call about a refund I get the run around

Reason of review: Return, Exchange or Cancellation Policy.

I didn't like: Business ethics, Illegal withdrwas, Business practices.

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