Not resolved

I tried to sign up with them when I did not have insurance and did not have a job. They stated that they needed a prescription from the doctor but I told them that the doctor would not see me without insurance and I explained that to them.

They insisted that they still would be able to help me regardless of this information. I indicated I would attempted to get the doctor to sign but was not successful all the while them promising to help me. They also hounded to pay for my account even though all they sent me was an application in the mail. At this point o had paid the them $85 for initial sign up in July and $35 for the month of August.

Did I mention all they did for me was send an application to me. That's it.

So they took my $85 and kept it and refunded me $35 for August payment. They mislead you into thinking that they can help but they cannot.

Product or Service Mentioned: Scbn Customer Care.

Reason of review: Order processing issue.

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